CAR BOW QUESTIONS ANSWERS - FAQs

Car Bow Faqs - questions

Car Bow Index
Faqs
Shipping
Contact
Shopping Cart


 
Quick click to car bow  SHIPPING FAQS


CAR BOW FAQs

First things first - Our business is located in Northeastern PA. 

If you prefer to speak with someone, just call us. Don't be surprised if you get the machine but rest assured, we'll call you back. Our normal 
business hours are 8:30 a.m. till 2 p.m. Monday through Friday, EST. We do check our messages throughout the evenings and on weekends. 
We will call you asap! Sometimes we leave a very vague message because we'd rather not spoil any surprises. 

The safest and quickest way to get us a message, however, is by contacting Michelle. Emails are answered continuously and please do watch for your reply. Sorry but we can't be held responsible for misdirected emails. AOL and some other providers are noted for sending emails into 
spam, junk or bulk mail folders. 

In addition - if you place an order on the site, please don't forget about it. We'll be sending two very important emails. One will be with bow and 
package information and the second will be your shipping/tracking information. Expect these emails and please do watch for them. If you don't receive them, call us within 48 hours of order placement and especially before the party day the bow is needed. 

One other quick mention - our handmade bows are non-refundable. This product is made to order and cannot be returned. Of course if a 
warehouse error occurs, just call us 1-570-379-1193 asap. Or if damage in transit takes place, again call asap. 

We do not have bows hanging around the shop getting dirty and dusty. Each day we fill our orders and ship what is needed. Each order is 
handled with care and concern for our customer's time frame. Each email is sent to keep you up to date and satisfied. We love our work and we 
know you will too. 

We've been making handmade holiday and troop support bows as well as giant car bows since the late 1980's. From our large car bows to the 
smaller 12" bows used for gifts and outdoor decorations - all are full, beautiful bows. The handmade bows from CarBows.com are NOT floppy, 
they are not sloppy and they surely are more affordable bows than most offered! We do not use staples or metal of any kind. Nor do we use glue,
tape, or wood. These are handmade using ribbon only - nothing is included that can damage or scratch surfaces.  In addition - the ribbon and bows offered at CarBows.com are Made in the USA. 

All our handmade bows are made on site daily. They are not stored and shuffled around. We use new, premium, quality weatherproof ribbon. 
The colors will not run and we feel safe in saying most ribbon colors will last for approx. 3 months in extreme Summer sun. The one exception is the Hot Pink. For some reason (unknown to us) Berwick Offray's "Beauty" (hot pink) does fade quickly if outdoors. 



RIBBON: USA MADE - We use 100% waterproof / weatherproof ribbon for our giant bows. All ribbon is 2.75" wide with the exception of a
few colors available in 4" wide ribbon. Four inch ribbon choices are listed on the solid ribbon bow page just below the 2.75" ribbon selection. 
 

SIZE: We state our car bows are approx. 24" - this is across the back of the bow. When considering the diameter and the height in the center of
the bow - you have a very impressive gift presentation. Each bow is handmade - they are not machine manufactured. This is why we state
'approximate' sizing. 

Each bow is complete with no assembly required and will arrive with 2 wide tails and curly streamers to match (you can also choose to have 4
straight tails). The straight streamers measure approx. 5 ft. long and we do NOT skimp on the frills! It's ready for you to use when removed from the box, you need only attach to the car or gift. Instructions are included in an email that will be sent to you when processing your order. Please watch for the emails from us ~ this eliminates many worries for all involved. 

OUR CLIENTELLE - We cater to individuals, car dealerships, realtors, stores & send yellow bows to military bases World wide. The most
popular use for our large car bow is, well, to top gift cars ;). We send car bows daily to individuals buying cars as gifts or car dealerships offering
their customers bows as promo incentives or decorating their lots for the holidays or promotions - these are by far the most popular uses for the large car bows. But  the car bows have also been used to decorate kiosks at Christmas, boats in marinas, by realtors and home builders, on RV lots and are being used to decorate parade floats all over the US. 

Just to throw out a few names - our bows showcased grand openings for "The Geek Squad", the dedication of Nickelodeon playgrounds and
homes in New Orleans, The Ellen DeGeneres Show. CarBows products have been used on the set of TV shows, in Bass Pro Shops and Leather stores throughout the USA. We've also supplied bows to store chains across Canada and Ireland. 

We've literally decorated entire towns with yellow and/or red white and blue bows for special homecomings for troops. We've decorated court
houses and towns with holiday bows too. The possibilities are endless. If you need ONE 12" bow for your light post or 200 for a fundraiser
(special pricing available) just call us today! Any size, any amount. No order is too big or small! 


FAQ's about shipping 

 UPS and FEDEX are now using dimensional weight for the boxes.  Our 2015 price increase is due to this 50% increase in our ship prices.  In short, a box that weighs only 4 lbs. is now being calculated at 26 lbs. because of it's dimensions.  It's an increase that will be seen across all shipping businesses and unfortunately there's nothing to be done other than us working with you and asking you to know we're doing our best for solutions.  If you have a business or a commercial location to ship to - call us to discuss options.  

Bows are shipped in a plain brown box with a "CAMEO DESIGNS / MYSTIC ALLEY" return address. No mention of the content and nothing is revealed to the wandering eye! 

Express Shipping through www.usps.com EXPRESS POSTAL MAIL - overnight to two-day delivery to most US 48 destinations. 

Dealerships: Our normal shipping is UPS Ground (when time allows). Our Express shipment of choice is USPS Postal Express, we can use 
your FedEx or UPS account to ship your bows (handling will be added). 

This map is created with our home state of Pennsylvania as the origin of the package. We normally ship within 24 hours and very likely the same
day if order is placed before noon EST. Same day shipping is not guaranteed but at times it is possible. Of course if it's a rush, we'll do what we 
can for you. Please allow extra time during busy holiday seasons. 

Check the date - check your state. Allow one day for creation and do NOT count Saturday and Sunday as business days. 

For instance, it takes 5 business days to Utah from PA. If you order a bow on Thursday for delivery to Utah - lt will be delivered Thursday or 
Friday of the following week. By the same token - if someone in New York ordered on Thursday before noon - chances are they would have their 
bow the next day as it takes only one day for delivery to NY from PA. Any questions or concerns - feel free to call us! 

UPS DELIVERY TIME MAP

Shipping price is quoted for a 18" & 24" handmade bow

DUE TO SIZE, ONLY 1-24" BOW PER BOX or 1-18" PER BOX 

Please mark the ACCURATE time bow is needed when placing the order;
24" BOW & 18" BOW - UPS GROUND TO ANY US48 STATE 
30" BOW - USPS EXPRESS SHIPPING ONLY. 
Cost for Shipping 30" Bow ranges $48.95 and $64.95 - depending on destination zip code. 

Pertaining to Shipping: BOWS ARE MADE DAILY AND SHIPPED UPS GROUND OR EXPRESS IF REQUESTED. We're using two extra sleeves and boxes that withstand 275lbs of pressure. WE CAN SHIP EXPRESS USPS MAIL IF THE ORDER IS PLACED MONDAY THROUGH THURSDAY BEFORE 12 EST. There is an additional cost if a request for Express is made after 12 noon on any given day and we are able to adjust the schedule and get that item shipped. 

CLICK FOR USPS EXPRESS UPGRADE

     Express Shipping Rate 2015 - Compared to UPS or FedEx - this is the most affordable means of Express shipping. 
     Shipping USPS Express is guaranteed to almost any US48 state (city location). 
     (Express may take two days to select rural areas.) 
     Express Ship cost for any 24" car bow is an additional $35 pr bow.
     If you wish to use your UPS or FedEx account - a $15 handling charge will be added to your order. 
     Please note that dimensional weight is calculated when using UPS or FEDEX for any transit services

EXTREME SITUATIONS - Your box leaves here in MINT condition. If there are dents, tears, tapes, etc. then damage occured in transit.
Please note that dents to the outer box does not mean the bow is damaged. These are resilient bows and bounce back nicely.
We require that product is checked within 2 days of arrival - do not store in the box. Open from bottom, remove bow and hang.
Boxes that may have the inner sleeve broken loose could have allowed the bow to "land" on it's top.  Storing and not removing to correct will render a flat bow in a very short time.

OPEN LABEL SIDE DOWN 
PULL BOW OUT AND CHECK.  
STORE HANGING ON A HANGER  
IF you leave the bow in the box, make sure the bow is stored with the label UP.
Questions?  We're here to answer - Just call or email.

Any questions, contact us or call 570-379-1193 - we are available to help.
Click on the link name to view a variety of that particular printed ribbon or color as well as combination solid & printed ribbon bows.

Whenever you wish to go to a different page in the site, find the flag at the bottom of each page and click the "Car Bows Index" just below it!


HOUNDSTOOTH RIBBON CHEETAH RIBBON BOWS  ZEBRA PRINT RIBBON CAMOUFLAGE BOWS
CHEVRON ZIGGY  CHECKERED FLAG TIGER STRIPE RIBBON PATRIOTIC - RED WHITE & BLUE BOWS
SPRING HOLIDAYS BOWS SUMMER FLORAL BOWS AUTUMN n HALLOWEEN CHRISTMAS - WINTER HOLIDAY BOWS
CLASSY FILIGREE PRINT POLKA DOTTED RIBBONS STRIPE N CHECKERED BOWS OPAL IRIDESCENT BOWS
 METALLIC RED BOWS  HIGH SHINE CANDYAPPLE BOWS RED VELVET RIBBON BOWS SOLID COLOR CAR BOWS
CAR BOWS - PINK INC.  BLUE CAR BOWS PURPLE RIBBON MIX BOWS  HUES OF GREEN RIBBON  BOWS
STAR BOWS AWARD BOWS 2 RIBBON COLOR BOWS  3 RIBBON COLOR BOWS
  CUSTOM BOWS FOR YOU DEALER DISCOUNTS
  RIBBON CHART - SOLIDS RIBBON CHART - PRINTS FAQs & SHIPPING

MADE IN THE USACREDIT CARDS & PAYPAL ACCEPTED
EVERYTHING YOU NEED TO KNOW & MORE...      CONTACT...   CAR BOWS INDEX...

WE SHIP UPS GROUND WITHIN 48 HOURS AND CAN SHIP A BOW USPS EXPRESS IF 
ORDER IS PLACED MONDAY THROUGH THURSDAY BEFORE 12 NOON EST.
USPS EXPRESS is available daily (before 12 EST) - EXPRESS shipping price will be an additional $35 per bow to any US 48 state destination.
Discounts for individuals may be available, when in doubt, please call us at (570) 379-1193
Auto Dealer & Quantity Discounts are Always available

Concerned about Internet Security?  You can talk with us directly. Dial (570) 379-1193 - if we're unable to answer immediately,
please leave your name, phone number and a convenient time for us to return your call.
If we leave a message on your line, please note that the message will be vague -- just in case someone else listens (we do not want to spoil a surprise).

Thank you for considering CarBows.com
CARBOWS.COM
 

Car Bow Index
Faqs
Shipping
Contact
Shopping Cart